I have uninstalled and reinstalled the application (HP Print and Scan Doctor) and the printer driver several (approx. “Why can’t I get the HP Print and Scan Doctor application to work properly on either one of my Windows 10 Computers? Use HP diagnostic tools to maintain your printer and resolve common issues. On one occasion I allowed it to attempt to complete the communicating process for 7 hours. Using HP Diagnostic Tools for HP Printers in Windows HP Customer Support. NOTE: The correct HP drivers for your scanner must be installed from HPs Support Website. These images can be previewed, edited, saved, and shared to other applications. If you see it listed right-click on it and choose 'Delete' or 'Remove Device' 6.) Open up the run command with the 'Windows key + R' key combo. The progress indicator rapidly proceeds to 40% (approximately) and then hangs-up. HP Scan and Capture is a simple and fun application that captures photos or documents from any HP scanning device or your computers built-in camera. In Windows, search for and open Devices and printers 5.) In the Devices and Printers windows look for your HP printer. The problem occurs during the communicating The application opens, finds the printer, and then begins to communicate with my printer. In any case, I prefer to use the Wi-Fi Direct connection rather than through the Access Point. ‘HP Print and Scan Doctor’ does not work properly on either one of my desktop PCs. Windows 10 also shows a separate printer 'HP LaserJet MFP M28-31 PCLm-S (Network)', which I suspect is the same device but connected through my local Wi-Fi Access Point. Was answered but my problem still exists. HP Print and Scan Doctor literally acts as a doctor for your printer and scanner by running diagnostics to help you realize what is wrong with them. Microsoft says that the application is compatible with Windows 10 HP tells me that ‘HP Print and Scan Doctor’ is compatible with Windows 10 therefore it must be compatible. The question that I posted has been answered. Is the application (HP Print and Scan Doctor version 4.9) compatible with Windows 10 home? Diagnose & fix any of the following scanning problems or error messages using the HP Print and Scan Doctor.
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